CFX Gazette stories from October 2026, newest first.
Brake pads matched to the last digit of their shape number, wheel bearings checked against drive type, and a lock that stops a ruled-out part creeping back.
CARFIX has re-checked one of its largest coil spring ranges line by line. Every spring in it now says whether it's a pair or a single, and is priced that way.
1,836spring listings re-checked line by line
Every CARFIX order now carries a single state built from one timeline of everything that has happened to it, and the supplier's own invoice is checked against the part ordered.
5 minbetween inbox sweeps
When the exact part isn't available, CARFIX can now line up a proven equivalent, but only if the customer has agreed, and never at extra cost to them.
2proven alternates at most per part
New Zealand runs one of the oldest car fleets in the developed world. CARFIX now keeps discontinued parts on sale for as long as genuine stock remains in the country.
15 yrsaverage age of NZ light passenger vehicles (2023)
More than 97,000 everyday products, from screen wash to tools, are now within Bob's reach alongside the parts for your car.
97,000+everyday products now in Bob's reach
Every message CARFIX sends a customer must now pass a single test before it goes: does it genuinely help?
1test every message must pass
Bob's answers to rego-and-part questions now arrive in about two seconds, and every release must pass a 162-point experience gate before going live.
~2.3 sto a rego-and-part answer, about twice as fast
Owners can now email Bob. Every message is matched to the customer's account and car, and Bob prepares the reply.
3ways to reach Bob: chat, voice and email
CARFIX's rego boxes now accept the plate saved in a customer's browser wallet, so finding parts starts with a single tap.
4rego boxes ready for wallet autofill
CARFIX now places a hold on a customer's card instead of taking the money. The charge happens only once the part is confirmed.
A single action now refunds the customer, updates every record and sends Bob's note, in eight automatic steps.
8steps completed automatically by one press
CARFIX now knows the wiper lengths for more than 11,500 cars, and nearly 9,000 cars have a matched wiper pack, left and right.
11,539cars with recorded wiper lengths
CARFIX's edge network now delivers fully formed pages to search engines and AI crawlers for every vehicle, part and guide.
3page families pre-rendered at the edge: vehicles, parts, guides
When a part runs out, its page now says so plainly and can't be added to the cart. When stock returns, it comes back on sale by itself.
Autoreturn to sale when stock comes back