Bob opens his inbox
Owners can now email Bob. Every message is matched to the customer's account and car, and Bob prepares the reply.
3ways to reach Bob: chat, voice and email
The CARFIX newspaper · Auckland, New Zealand

Owners can now email Bob. Every message is matched to the customer's account and car, and Bob prepares the reply.
3ways to reach Bob: chat, voice and email
CARFIX's rego boxes now accept the plate saved in a customer's browser wallet, so finding parts starts with a single tap.
4rego boxes ready for wallet autofill
CARFIX now places a hold on a customer's card instead of taking the money. The charge happens only once the part is confirmed.
A single action now refunds the customer, updates every record and sends Bob's note, in eight automatic steps.
8steps completed automatically by one press
CARFIX now knows the wiper lengths for more than 11,500 cars, and nearly 9,000 cars have a matched wiper pack, left and right.
11,539cars with recorded wiper lengths
CARFIX's edge network now delivers fully formed pages to search engines and AI crawlers for every vehicle, part and guide.
3page families pre-rendered at the edge: vehicles, parts, guides
When a part runs out, its page now says so plainly and can't be added to the cart. When stock returns, it comes back on sale by itself.
Autoreturn to sale when stock comes back
An automated gate now sits in front of CARFIX's ten content stores, checking every sentence that names a brand against the part it describes.
10content stores behind the copy gate
Customer information at CARFIX now sits behind row-level security, an automated guard checks the locks every night, and any scheduled job that stumbles raises an alarm.
Nightlyautomated security guard
CARFIX's rego lookup now reads a car's chassis code first. It tells apart variants that share a name but not their parts, so owners can keep their cars safe and on the road.
1stthe chassis code is the first thing checked
Ask Bob for a part and say yes: he adds the exact part at the exact price, straight to your cart.
1word to add a recommended part: yes
CARFIX's own fitting notes now appear on its part pages, and every note must pass an automated fact gate before it is shown.
7,491fitting notes checked at launch