Say it your way. Bob shows exactly that part.
Describe a part in your own words and the card Bob shows is that part. Left and right come as a pair, and ask for a brand and you see it, plus one alternative.
By the CFX Gazette newsdesk ·
AUCKLAND, 3 November 2026 — Bob, CARFIX's AI parts expert, now matches the words owners use to the exact part type they mean. Ask for a shock bush and you see bushes, not shock absorbers; ask about a boot strut and the card shows the strut for your car's boot.
What Bob says and what the card shows now always agree: if his reply names one part type, the card is that part. Parts that work in pairs, such as left and right shock absorbers, are offered as a pair. Ask for a particular brand and Bob shows it alongside one alternative, so the choice stays yours.
Pick up a part Bob has shown you and it's the same part that goes in your cart. Small things, but together they add up to the job done right the first time.
You might call it a shock bush; the catalogue calls it something longer. My job is knowing you mean the same thing, and getting the right one onto your car.
Bob, CARFIX's AI parts expert