The Mercedes-Benz Citan, built from 2013 to 2021, offers a practical and efficient solution for small businesses and urban deliveries in New Zealand. While bearing the Mercedes-Benz badge, underneath it shares its DNA with the Renault Kangoo. This review dives into the Citan's strengths, weaknesses, common issues and what Kiwi owners need to watch out for.
Electrical faults, particularly with the infotainment system and sensors, can be a recurring problem. For diesel models, be vigilant about the EGR valve and DPF filter, especially if the van is mainly used for short trips. As it shares components with the Renault Kangoo, some parts may not be readily available through the Mercedes dealer network, necessitating sourcing from Renault specialists.
During a WOF inspection on the Citan, pay close attention to the following:
• Brakes: Check brake pad wear and disc condition, especially if the van has seen heavy use.
• Lights: Ensure all lights are functioning correctly, including brake lights, indicators, and headlights. Electrical faults often affect these.
• Suspension: Check for worn ball joints, bushings, and shock absorbers. Overloading the van can accelerate wear in these areas.
• Tyres: Check tyre tread depth and condition, ensuring they meet the minimum legal requirements.
• Rust: Inspect the bodywork for signs of rust, particularly around the sills and wheel arches.
The Citan is primarily a commercial vehicle, prioritizing functionality and fuel economy. You'll find a range of petrol and diesel engines, designed for efficient operation in city environments. The cabin is practical, and various load configurations are available to suit different business needs. Its compact size makes it easy to manoeuvre in tight urban spaces, a definite plus for NZ cities.
However, don't expect the luxurious feel of a typical Mercedes-Benz passenger car. The Citan is built to a price point, and this is reflected in some of the materials and finishes. However, it still provides a comfortable and practical workspace for drivers.