CARFIX

Mercedes-Benz Citan 109 CDI (2012–2021)

The Mercedes-Benz Citan, a compact van built in collaboration with Renault, offers a practical solution for commercial users and those needing extra cargo space in New Zealand. While it bears the Mercedes star, its Renault Kangoo roots are evident. From 2012 to 2021, the Citan provided a blend of German engineering and French practicality, but it's essential to be aware of its common issues when considering a used model.

Parts for the Mercedes-Benz Citan 109 CDI

Known issues

Common issues with the Mercedes-Benz Citan (2012-2021) include potential problems with the diesel particulate filter (DPF), particularly in vehicles used primarily for short trips. Suspension components are known to wear prematurely, and electrical glitches can occur. The sliding door mechanism can be prone to issues. Check for signs of excessive wear and tear related to its likely commercial use. Due to shared architecture, some owners report similar failures to the Kangoo, such as coil pack failures on petrol models.

WOF tips

When inspecting a Citan for a WOF, pay close attention to the condition of the suspension components, especially ball joints and bushings. Check the operation of all lights and electrical systems. Ensure the sliding door mechanism functions correctly and smoothly. The brakes should be inspected thoroughly for wear and tear. Also, ensure the handbrake is effective, particularly on models used for frequent deliveries. Rust, though less of an issue, is still possible around panel joins and under the vehicle, particularly if used near the coast.

About the Mercedes-Benz Citan 109 CDI

The Citan was primarily aimed at the commercial market, so expect to see variations in trim levels and configurations. Engine options generally include diesel and petrol variants, each offering varying levels of fuel economy and performance. Inside, the Citan prioritizes functionality over luxury, with durable materials and a straightforward dashboard layout. Its practical loading capacity and relatively compact size make it ideal for navigating urban environments. However, remember the Citan shares many components with the Renault Kangoo, this commonality should be viewed as a cost saver on parts, not compromised design.

Questions owners ask

What are some common problems I should look out for on a used Mercedes-Benz Citan?
Common issues with the Mercedes-Benz Citan (2012-2021) include potential diesel particulate filter (DPF) problems, especially if it's been used mainly for short trips. Suspension components can wear out faster than expected, and electrical glitches sometimes occur. The sliding door mechanism is also a potential weak point. Given its commercial focus, check for signs of heavy use.
Are parts expensive for a Mercedes-Benz Citan, and are they easy to find in New Zealand?
The Citan shares many parts with the Renault Kangoo, which can help keep costs down. CARFIX stocks 74 SKUs for the Mercedes-Benz Citan (2012-2021), making it easier to find what you need for servicing and repairs.
What should I watch out for when getting a WOF for my Mercedes-Benz Citan?
When getting a WOF for your Citan, pay close attention to the suspension components, especially the ball joints and bushings. Ensure all lights and electrical systems are working correctly. The sliding door mechanism should operate smoothly. Brakes should be thoroughly inspected for wear, and the handbrake's effectiveness should be checked. Also, inspect for rust, particularly around panel joins and underneath the vehicle.
What are the recommended service intervals for a Mercedes-Benz Citan?
The recommended service interval for the Mercedes-Benz Citan (2012-2021) is every 15,000km. Sticking to this schedule will help prevent issues and keep your Citan running smoothly.
Where can I get brake pads for my MERCEDES-BENZ CITAN 2012–2021 in NZ?
CARFIX stocks brake pads for the MERCEDES-BENZ CITAN 2012–2021. Check our website or visit one of our stores to find the correct brake pads for your vehicle.
Is the Mercedes Citan a reliable van, or are there common faults to be aware of?
The Mercedes-Benz Citan (2012-2021) can be a cost-effective van, but it's important to be aware of potential issues. Some owners have reported problems with the diesel particulate filter (DPF), suspension wear, and electrical glitches. Regular servicing and addressing issues promptly are key to maintaining its reliability. Remember it shares many components with the Renault Kangoo, so research common Kangoo issues too.
What type of driving is the Mercedes-Benz Citan best suited for?
The Mercedes-Benz Citan (2012-2021) is well-suited for urban environments due to its compact size and practical loading capacity. It's primarily aimed at commercial use, so it's ideal for deliveries and other tasks that require navigating city streets. However, short trips can lead to DPF issues on diesel models.