CARFIX

Mercedes-Benz Citan 112 (2013–2021)

The Mercedes-Benz Citan (2013-2021) is a small commercial van designed for urban use. Sharing its platform with the Renault Kangoo, it offers a practical and economical solution for businesses. But what are the common issues in the NZ market?

Parts for the Mercedes-Benz Citan 112

Known issues

Diesel particulate filter (DPF) issues are common, especially for vans used primarily for short trips. Electrical problems can occur. Suspension components, especially the rear, can be prone to wear and tear. Check the sliding door mechanism for smooth operation.

WOF tips

Check all lights, including the cargo area lights. Tyre condition and tread depth are critical, especially on load-carrying vehicles. Rust around the underbody and suspension components is a concern. Ensure the brakes are in good working order and free from excessive wear. Load rating stickers must be present and legible.

About the Mercedes-Benz Citan 112

The Citan provides a functional and versatile cargo space. Engine options typically include diesel and petrol engines, offering decent fuel economy. The interior is basic but durable, designed for commercial use. While it carries the Mercedes-Benz badge, it's important to remember that it is a rebadged Renault, so the driving experience is very similar to a Kangoo. Pay close attention to servicing, particularly on high-mileage examples.

Questions owners ask

What are some common problems I should look out for on a Mercedes-Benz Citan in New Zealand?
Common issues with the Mercedes-Benz Citan (2013-2021) in New Zealand include diesel particulate filter (DPF) problems, especially if it's used mainly for short trips. Electrical issues can also occur. Suspension components, particularly at the rear, are known to wear. Also, check the sliding door mechanism for smooth operation.
Are Mercedes-Benz Citan parts expensive in NZ?
While it carries the Mercedes-Benz badge, the Citan is based on the Renault Kangoo. This means that parts and servicing can often be more affordable than for other Mercedes-Benz models. CARFIX stocks 73 SKUs for the Citan.
What should I check on my Mercedes-Benz Citan for its WOF in New Zealand?
For a WOF, make sure all lights are working, including those in the cargo area. Tyre condition and tread depth are critical, especially since it's a load-carrying vehicle. Check for rust around the underbody and suspension. Brakes need to be in good working order, and the load rating stickers must be present and legible.
Where can I get brake pads for my MERCEDES-BENZ CITAN 2013–2021 in NZ?
CARFIX stocks brake pads for the MERCEDES-BENZ CITAN 2013–2021. Check our website or visit one of our stores to find the correct brake pads for your vehicle.
What is the service interval for a Mercedes-Benz Citan?
The service interval for the Mercedes-Benz Citan is 20000km.
Is the Mercedes-Benz Citan a good van for commercial use in New Zealand?
The Mercedes-Benz Citan (2013-2021) is a practical and economical choice for businesses needing a compact van. It offers a functional cargo space and decent fuel economy, especially with the diesel engine options. Keep in mind that it is essentially a rebadged Renault Kangoo, so the driving experience is similar.
Are there any common issues with the Citan's suspension I should be aware of?
Yes, the suspension components, especially the rear, can be prone to wear and tear on the Mercedes-Benz Citan. Listen for any unusual noises or handling issues, and inspect the suspension components regularly.